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FAQs

The only thing you can "never" do with a cyber-forensics email is delete it. This means that when you come across an email that you think may be related to cyber forensics, you should save it. You can also ask your company's email specialist or the organization's IT department to preserve all emails related to the investigation.

Cyber forensics are used in investigations of a wide variety of computer crimes, such as hacking and financial fraud. Cyber forensics experts have access to email content, emails metadata, files, and the entire hard drive. They may also use the physical evidence in an investigation.

The five most common rules for email cyber forensics are:

  • Take all emails as evidence;
  • Don’t delete any email from the sender or recipient;
  • Don’t respond to any unwanted emails;
  • Use encryption software to protect your communications; and
  • Be careful about what you say about others online

Don't:

  • use email to share sensitive information.
  • talk about your private/professional life on public forums.
  • send sensitive information without encrypting it first.
  • make a public post about an identity theft case unless you are authorized to do so.

  • This is an important question that comes up when you accidentally delete a message. Most email services offer an option to recover emails, and the most popular one is called Recover Deleted Emails.

Why do businesses need to recover deleted emails?

  • Deleted emails are a pain for everyone involved and can result in unnecessary changes being made. If a business has gone through every effort to keep their email inbox clean, it would be best if they can restore any deleted items as soon as possible.
  • Recovering deleted emails is made easier by using advanced features like search and filters that allow you to find the old messages quickly and easily. This can be done either on individual records or bulk searches for all deleted items in your account. And if you’re still struggling with finding those old emails or restoring them.
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  • Whether you are using a personal email account or a business email account, it is important to be aware of the risks involved when using these services.
  • If you use your personal email account for work communications, there are some risks that can go hand-in-hand with using this service. For example, if your personal email account is hacked and your work information gets leaked, that could put you at risk for identity theft. If hackers access your work emails through phishing scams or social engineering, they can access confidential information about clients and colleagues without any consequences for the company.
  • In order to avoid any potential security threats while using a personal email address for work purposes, it is advisable to always use two-factor authentication (2FA) on your accounts so that hackers cannot get in.

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