Spoken English Course > Telephonic English/Business English

Telephone Conversations in English

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The most important thing to remember when using telephone conversations is that you are talking to someone who knows what they are talking about. They will have a good idea of the vocabulary and concepts that they need to express in English. So, you should simply listen and be polite.

call. noun. an act of telephoning someone. cold call. noun. an unexpected telephone call or visit by someone trying to sell something.
collect call. noun. conference call. noun. courtesy call. noun. halfalogue. noun. long-distance. adjective. outside line/call. phrase.

In English, a telephone conversation is somewhat like a conversation in person. You can talk to another person while moving around as well. You can also use it for talking to other people on the phone without meeting them in person. There are some different types of telephone conversations that you should know about before using this form of communication.

The most common mistakes in phone conversations are being too casual, being too formal, not speaking clearly, being loud and not ending the conversation when you're done.

Say “Hello” and state your name in a pleasant tone of voice.

  • Ask for information.
  • Pay a compliment.
  • Comment on something pleasant.
  • Introduce yourself.
  • Offer help.
  • Ask for help.
  • Mention a shared experience.
  • Ask for an opinion.

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Course Content

  1. Introduction to Spoken English
    7m 19s

  1. Understanding Sentences in English
    17m 11s
  2. Framing Questions and Greetings in English
    25m 11s
  3. How to Start a Conversation in English
    19m 32s
  4. How to Introduce Yourself in English
    23m 7s
  5. Usage of 'this', 'that', 'these', 'those' in a Sentence
    16m 5s
  6. Adjectives in English Grammar
    23m 24s
  7. Assignment : Simple conversations
    2m 53s

  1. How to Improve Listening Skills in English
    12m 33s
  2. How to Improve Reading Skills in English
    20m 50s
  3. Reading Comprehension Strategies
    11m 32s
  4. Assignment : Listening, Reading, and Comprehension
    2m 59s

  1. Understanding Phonetics(Vowels) in English
    16m 53s
  2. Understanding Phonetics (Diphthongs) in English
    9m 8s
  3. Understanding Phonetics(Consonants) in English
    24m 19s
  4. Understanding Difficult Sounds in English
    16m 38s
  5. Problem Sounds in English
    16m 13s
  6. Pronouncing Silent Letters in English
    11m 17s
  7. Types of Sentence Stress in English
    14m 44s
  8. Assignment : Pronunciation
    2m 53s

  1. Articles in English Grammar
    15m 17s
  2. Prefixes in English Grammar
    13m 12s
  3. Suffixes in English Grammar
    16m 27s
  4. Prepositions in English Grammar
    13m 5s
  5. Preposition of Relation in English
    14m 2s
  6. Coordinating Conjunctions in English Grammar
    11m 8s
  7. Subordinating and Corelative Conjunctions in English Grammar
    19m 31s
  8. Subject and Verb in English Grammar
    17m 29s
  9. Verb and Object in English Grammar
    14m 6s
  10. Subject-Verb Agreement in English Grammar
    16m 37s
  11. Present Tense (Simple Present and Present Continuous) in English Grammar
    16m 33s
  12. Present Tense (Present Perfect and Present Perfect Continuous) in English Grammar
    14m 11s
  13. Past Tense(Simple, Continuous and Perfect Continuous) in English Grammar
    19m 11s
  14. Future Tense (Simple Future and Future Continuous) in English Grammar
    16m 23s
  15. Future Tense ( Future Perfect and Future Perfect Continuous) in English Grammar
    10m 44s
  16. Assignment : Basic Grammar
    2m 40s

  1. How to Tell Time in English
    17m 53s
  2. Polite Expressions in English
    19m 4s
  3. Polite Phrases in English
    9m 18s
  4. Asking Questions in English
    14m 19s
  5. Telephone Conversations in English
    12m 50s
  6. Invitations in English
    15m 47s
  7. Responding To Invitations in English
    10m 52s
  8. Assignment : Telephonic English/Business English
    2m 23s

  1. Ways of Responding in English (Rejoinders)
    16m 31s
  2. Ways of Responding in English (clarifying, offering)
    16m 2s
  3. Asking & Giving Directions in English
    16m 13s
  4. Sequencing Words in English
    18m 58s
  5. Asking for Input and Making Recommendations in English
    22m 4s
  6. Elaboration Techniques in English
    20m 59s
  7. Assignment : Responses
    2m 50s

  1. Expressing Preference in English
    21m 32s
  2. Narration (Direct Speech) in English
    14m 5s
  3. Narration (Indirect Speech) in English
    18m 14s
  4. Ways of Comparing in English
    19m 34s
  5. Comparison and Contrasting Linkers in English
    19m 25s
  6. Self-introduction for Interview in English
    12m 53s
  7. Interview Questions & Answers in English
    18m 24s
  8. Expressing Agreement in English
    15m 13s
  9. Expressing Disagreement in English
    12m 43s
  10. Summarizing in English
    11m 57s
  11. Paraphrasing Techniques in English
    16m 27s
  12. How to Inquire in English
    13m 9s
  13. Assignment : Vocabulary
    2m 39s

  1. How to Give a Speech in English
    19m 49s
  2. Introduction & Conclusion of Speech in English
    23m 43s
  3. Types of Speech in English
    20m 3s
  4. Storytelling (Narrating Scene & Character) in English
    16m 26s
  5. Narrating Incident & Suspense in English
    13m 48s
  6. Accent & Tone in English
    13m 42s
  7. Intonation & Voice Modulation in English
    18m 8s
  8. Body Language Communication in English
    20m 51s
  9. Assignment : Public Speech
    2m 44s

  1. Course Summary
    2m 51s

  1. Interview Question in Spoken English
    15m 45s

  1. Career Guideline
    2m 9s
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