Course Content

Course Content


Listening is an important skill in soft skills because it helps us understand the needs of others and it helps us find opportunities to contribute or help them.

Listening is a great way to understand what the person you are speaking with is going through. It helps you to understand how they feel and how they think. It also helps you to empathize with them, which makes it easier for you to connect with them.

Listening skills are not only important for professional use but also for personal relationships. When you are able to listen well, you will be able to get what your partner wants and need from their conversation with you.

Here are some tips for listening more effectively:

  • Listen with your whole body, not just your ears
  • Be present and focus on the person speaking
  • Make eye contact and smile
  • Don't interrupt or talk over them

Receiving, interpreting, evaluating, remembering, and responding are the five stages of the listening process. Active listening is a communication method in which the listener provides feedback to the speaker on what he or she has heard.

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