Course Content

Course Content


Attributes and personality traits that help people interact with others and flourish in the job are referred to as soft skills. Soft skills include the capacity to communicate with potential clients, mentor coworkers, lead a team, negotiate a contract, follow instructions, and complete projects on time.

It is important to develop soft skills in order to be more employable. Soft skills are the "soft" qualities that are not easily quantifiable, such as communication, teamwork, and problem-solving.

The types of soft skills that employers look for in prospective employees vary depending on the industry. Some industries require people who can work well in teams while others need individuals who can communicate effectively with customers and clients.

Some soft skills that are often overlooked by employees are communication, collaboration, decision making, and listening. These skills can be learned through training and practice.

Some examples of soft skills include:

  • Empathy: understanding the emotions of others
  • Social Awareness: understanding the needs and concerns of others
  • Self-awareness: recognizing your own strengths and weaknesses
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