Soft Skills - Essentials to Start Career in English > Aggressive vs Assertive Communication

Introduction to Assertive and Aggressive Communication

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  • Assertive communication typically involves being honest, direct, open-minded, and thoughtful. It also involves being respectful of others’ feelings. Aggressive communication often includes insults or put-downs which are not always truthful or appropriate.
  • Aggressive communication may make you appear confident but it can also make you appear intimidating and threatening which will cause the other person to become defensive or avoid you altogether.

Assertive communication is a style of communication that is designed to get your needs met. It can be done in person or over the phone, or even via email.

Aggressive communication can be intentional or unintentional. Intentional aggressive communication is when the speaker intentionally wants to hurt someone else's feelings in order to get what they want. Unintentional aggressive communication occurs when the speaker doesn't realize that their words are harmful and have a negative impact on other people's lives.

  • Assertive communication is a process of communicating with someone in an open and honest way while being respectful. Aggressive communication, on the other hand, is when someone communicates in a way that they would not like to be communicated back to them or when they are trying to control what others do.
  • Aggressive communication can have negative effects on relationships and cause people to feel angry or uncomfortable. Assertive communication can help improve relationships by creating a sense of trust and transparency between people.

Assertive and aggressive communication is a form of communication that is used when the speaker has a goal in mind. It is a form of communication that is often associated with aggression, but it can also be seen as assertive and confident.

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Course Content

  1. Introduction to Soft Skills
    11m 1s
  2. How to use LearnVern
    3m 8s

  1. Communication Skills and Its Types
    11m 47s
  2. Communication Elements
    9m 34s
  3. Factors Affecting Communication
    9m 41s
  4. Body Language Skills
    13m 26s
  5. Importance of Listening
    14m 43s
  6. Effective Written Communication Skills
    14m 36s

  1. Introduction to Assertive and Aggressive Communication
    9m 48s
  2. Importance of Assertive Communication
    13m 21s
  3. Assignment of Aggressive vs Assertive Communication
    1m 2s

  1. Transition from Campus to Corporate
    5m 10s
  2. Skills to Emphasize Personal Brand
    10m 50s
  3. Assignment of Campus to Corporate
    1m 25s

  1. Skills Required to Prepare for an Interview
    12m 4s
  2. How to Conduct Yourself during an Interview?
    13m 32s

  1. Impression Management : Dressing as Per Role
    12m 25s
  2. How to Create First Impression?
    14m 52s

  1. Understanding Office Etiquette
    12m 54s
  2. Assignment of Office Etiquette
    2m 19s

  1. Understanding Importance of Feedback
    12m 53s
  2. Art of Giving and Receiving Feedback
    15m 21s
  3. Assignment of Managing Feedback
    1m 41s

  1. Soft Skills for New Manager
    14m 29s
  2. Understanding the Importance of Delegation
    8m 4s
  3. Importance of Creating Trust and Accountability
    8m 12s
  4. Skills for Tracking and Reviewing Performance
    8m 49s

  1. Workplace Negotiation Skills
    4m 29s
  2. Create Win-Win Situation in Workplace
    15m 11s

  1. Skills to Manage Team Dynamics
    12m 12s
  2. Effective Teamwork Skills
    12m 11s

  1. Time Management Skills
    11m 30s
  2. Skills for Scheduling and Prioritizing Task
    11m 40s
  3. Assignment of Time Management
    1m 22s

  1. Creative Thinking Skills
    23m 39s

  1. The Art of Persuasion
    10m 19s
  2. Persuasion Techniques: Ethos & Pathos
    12m 8s

  1. Leadership vs Management
    12m 1s
  2. Essential Leadership Skills
    13m 7s
  3. Skills for Leader to Develop Effective Teamwork
    7m 4s
  4. Assignment of Leadership
    1m 35s

  1. What are Stresses and Its Types?
    10m 49s
  2. Stress Management Skills
    13m 36s

  1. What is Multitasking ?
    10m 22s
  2. When to Multitask and When Not to Multitask
    8m 22s

  1. How to Define a Problem
    10m 21s
  2. Brainstorming to Generate Ideas
    8m 25s
  3. Decision Making Skills
    9m 17s

  1. Course Summary
    5m 17s

  1. Interview Questions
    4m 55s

  1. Career Guideline
    3m 14s
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