how to track and manage Open Defects in Bugzilla?

So, guys like in the last session we had seen the installation of Bugzilla.

Like I had opened Bugzilla after finishing it.

Here I have to open Bugzilla as per me.

So, you will have to write here, local host:5050, which was your webserver port number.

If you write that Bugzilla will come on your screen automatically.

Here in the corner, you can see its version, on the right-hand side top corner.

Clear? Now, I want to see the complete Bugzilla inside here.

That means how we will attack the bug.

Second, here you have to make a bug, so before that which all prerequisites you want.

But when you learn Bugzilla, you should have compulsory knowledge of two things.

First is the life cycle of the bug and second you should have knowledge of priority, severity.

Why? Which severity you give in which way, how you give it, that you have to pay attention here.

So, at the end the test case and the defect report that you have made.

On that basis we will enter that defect here inside Bugzilla so that we can keep it in track and its own Bug report, we can generate it form here, inside this.

Clear? Your Bug report will be automatically generated from here, form these tools.

Like this there are a lot of tools in the market.

Like there is Bugzilla, Jira, Mantis, HPLM, etc.

There are a lot of tools.

In this there are lot of tools like this.

But Bugzilla is the one that is the best.

It came first in the market.

After that Jira, Mantis, etc.

all these things were made.

As per all the countries there are different tools here.

They are used company wise.

Right? They are used company wise.

But what the company people do is that they make their own such tool and based on that they work.

But the process there is same as in Bugzilla.

Clear? So, what we will do here? First of all, we have to login here.

From the account that you had cracked, from the same account you have to login.

Here I will enter the same password which I will not say or tell.

Login.

Clear? So here your login has happened.

Clear? But guys don’t go on the UI, it’s UI is little bit bad but it gives a good work.

Clear? So, what you have to do here? See, here there is a menu.

Here you can see Administration here and if you will make an employee’s account and give, you will also give administrator there.

But there, how you have to give rights there and how you have to handle it, all that you can manage.

Clear? So, guys whenever we will click here, apart for only one thing, I can do any process here.

Because I cannot classify.

I cannot classify anything here.

Clear? Mostly I get the need of creating a user and one product.

These two things we have to use the most.

Clear? Now you think that in your company there are a lot of employees, everyone’s account has to be made once and it works on which all module, you have to show that inside the product module.

Clear? Then which all bug you enter in that, which all bug you put in that.

That bug automatically comes in track.

So, guys, even now we will be doing the same thing.

Clear? So, here first of all we will go in user.

You will see a hyper link of “add a new user” here.

As soon as you click here, you have to give login’s name here.

Like what I have to do here? I have to make my own account.

But guys, you have cracked it.

So, what will be the problem here.

You are not able to mail it.

Here the mail’s notification will be disabled.

But rest of the things you can do it from here.

But mail will not happen.

As you have cracked it.

So, here we will put the login’s name.

Like I have written rahul@gamil.com.

User name is rahul.

Login name should always should be in the form of email addres.

And the password that you will keep should be alfa numeric, otherwise it will not be accepted.

So, I will write here r12345.

Disable text, here you have to disable the text or not.

This is not necessary.

It is not a mandatory part.

Here as soon as I click on add, it will ask me, which rights I have to give here.

All rights should be given to Rahul? Here I will give all the rights to Rahul.

Admin, admin.

That means that all that was cracked now, all those rights are there with Rahul.

That is okay, he has it.

But along with that this right has to be given to him, editing the bug.

Clear? So, here we have to also put the password.

Because if you forget the password here.

Ther will be a problem here, your account is made but there null password is allowed there.

So, like I did same changes here.

Now I will log out here.

I will login here, rahul@gmail.com.

See here Rahul’s account has been made.

Here in Rahul’s account also administrator is seen.

So, guys see all the functionality I am getting here.

So, now I can handle the whole functionality.

Not with the ID that I had cracked.

I will keep here everything in the track with my own ID.

So, guys we will start here, first of all with how many developers do you have.

All their accounts should be made.

 So, I will make here, all the developer’s accounts.

So, add a new user.

Here I will write.

For example, rocky@gmail.com.

Here again his password.

Add it.

But he is a developer.

So, here he will get only one right.

He can just edit the bug.

That means that he will get only user written there.

He cannot create a product.

He cannot track with the product.

That means that inside the product they cannot track anyone.

I have saved it.

That person can also login here as well.

So, I have to make another account inside this.

I will make 2 to 3 accounts.

So that you can see, how the tracking is done in what.

I have written here ricky@gmail.com.

And here r12345.

Add, and even for him r12345 is the password.

Even for him I will give the rights to perform bug edit.

Save changes.

This also has happened.

I have added a new user.

I have taken rajesh@gamil.com, Rajesh, for him as well we will give the bug edit rights.

Again, I have to enter here gmail.com, c12345, add.

Like this here, how many developers accounts are here or if you have to keep any product manager in CC or the team leader or QA manager.

Everyone has to be here.

Clear? What did you do here for all? You have made their accounts.

You have done a good work that you have made all the developers account.

So, guys, if I have 200 employees in my company, I will have to make 200, so how much time I will have give to it.

So, what does the developer do, he does the coding of it.

How many user names and password he has, he puts all those things automatically in this and directly, automatically, what they do is, their accounts are made and the mail is sent to them.

That is the reason they work in the company.

If I make the account for each one of this, I will take the whole day and still I will not be able to complete it.

Clear? Here you have now completed the user’s work.

That means that who all are involved in your company or in your project.

How many ever developers or the people who are involved.

Their accounts should be compulsorily there.

That is when you will be able to track.

If there is no account, how will you track.

If you do it in excel, there will be a lot of time that will go in this.

So, now which is the product you have.

Product means which is the project that you have.

Now here by default there is Test Product that is provided by Bugzilla.

If you want a new product, you click on add a new product.

When you will go in the product, you can give any name that you want to the product.

So, guys we will write here, Learnvern.

What is Learnvern? It is basically a LMS system.

Right? It is basically a LMS system.

Here learning management system is provided as a service.

So, learning based work happens here.

If ther is a student, another person or college principal or any faculties.

What do they do? They go to these websites and learn anything.

And after that they implement it in the colleges or in the developing companies.

This is the best application, Learnvern, so guys, everyone install it.

There is a website as well in the name of learnvern.com.

You can even go there and work.

Here there is a version.

When you work in the Learnvern first time.

 I have taken 1.0 version in it.

As soon as I click on add, there will come a small error here.

Add at least one component and there will come missing here.

Add a component otherwise how will the product be made.

Whichever components are there with you, like there is one login component.

What happens there is there are all the course components.

All these things will help you to track the bug easily.

How? Let’s see ahead.

Like I click on edit component.

Is there any component here? None.

That means that no component is available here.

So, you will have to add.

As soon as I will click on add, you will see the text box of the component.

So, how many components are there? So, in all the components.

Which all people are working, all those people’s email address should be there with you compulsorily.

Like I write here login component or make it login unit.

Second, we will write here login related error please enter here.

So, in Learnvern, whenever you log in.

In that if the defect is coming anywhere, if anywhere problem is created from your end.

So, please guys you have to assign the defect.

The people who are testers, who will be assigned there.

Everything you will see here.

Who do you have to assign to? So, guys I have to assign to rajesh@gmail.com.

I want to assign him here.

That means that by default it will go to Rajesh.

So, by default you want to keep anyone in CC? Yes, there is a person called ricky@gmail.com.

Who is he here? He is a main project manager.

So, what has he done? What will they do? When they will assign any bug, they have to go near it.

Clear? This person named Ricky; we have to go near him.

Like when I added here, one component will be seen on your screen.

Did you see? If you want to add another one.

Click on add.

What do I have to do here? Courses Component.

So, courses related error/defect, please enter here again.

So, who is working on the courses? Chirdeep.

So, in CC we have to keep the manager.

Add him.

Clear? If you have few more components, add them as well.

Clear? If you are seeing online, is there any problem coming on online portal? In the video, anything gets stuck.

I will make here one video component.

Any problem will create related to the video.

So, guys again please enter here.

Clear? And what you will do here? You will insert in here, who is the person? So, rocky@gamil.com.

We will have to keep the main manager.

So, guys I have kept here 3 components.

Like this in your websites whichever components are there, all those components you can keep here.

Clear? You can keep them here, inside this.

Clear? So, how will we do inside this, that we have to see here.

Clear? So, here your entire work has got over.

So, guys, you don’t have to worry about that if there is any defect than arises whom will I assign it? I don’t remember the name.

There is someone called Rocky but in which model he works in, even that I don’t remember.

Okay, so I have got an error in the login, so who will I assign that to.

I don’t even remember who was working on login.

Guys this tracking system is very easy.

If you see it, you will automatically understand that how it works.

Now, I will come on Home.

Here with me in the administrator both the things are done, user and products.

So, what do I have to do now? You remember the bug’s life cycle.

Inside which you had the process.

Do you have to click on Home and in that there will come a time to assign and open it.

Everything is in that.

So, how will we do it? So, on your screen there is new next to home.

Click on new.

When you will click on new it will come here that what was your project name? Learnvern, I clicked on it.

It has come here.

All the components that are there, you will see all the things here.

Clear? But here there is a limitation of field here.

Why? Because in Learnvern you have selected the project.

But you are able to see the severity here but not the priority.

I have to give a time duration there, a dead line but that is not visible.

Who has it been assigned to, even that is not visible.

Guys, how will I know how the work happens here.

So, guys there is show advanced filed mention above, click on that.

Priority has come.

Here you can assign as new.

Who works in this video? Rocky has come.

Who works in login? Rajesh has come.

Who works in courses? This name has come to you, Chirdeep.

Who is there in default CC? Ricky, who is your project manager.

Clear? How will you do it here? In the login component what do you have to do? There has come an error.

I can put any user name and password and the login will happen.

This is wrong, this should not happen.

So, how will you do it.

Clear? How will you work under login? So here you will have to go in severity and do what? Critical, as it is login part, it will be measure or critical.

Clear? You have so many options here.

There is major, critical, normal, minor.

So, what are these things? They are their categories.

How do you assign the bug category wise, there the developer will work in that way.

Do you use hardware PC? Yes guys, we use PC.

Do you have Windows OS? Yes, Windows OS is there.

What is the priority? The way the priority will be there, the developer will start the work there on that basis.

There is login work.

So, guys it will be in high priority.

As soon as I will go on assign from new.

That will automatically will be assigned to Rajesh, not before that.

When it will go to Rajesh, along with him it will also go to the manager.

If you have to give a dead line.

You can give it here.

Give it to me on today’s date.

What is today’s date? Today is 15^th.

Clear? So, it will come here 2021- month is 03- and 15^th date.

Cleae? I have selected a date and I have entered it here.

I will give a summary here.

If any user will login happen without correcting email or password.

If the password is not correct, even then the login happens.

Whatever step is there, you can keep that over here.

Clear? And in the attachment, if any screen shot is there, even that you can keep.

And as soon as you click on submit bug, the bug will get summited.

So, guys the mail will not go, so there will be a small error that will come.

Could not connect the mail.gmail.com.

That’s it, it is over.

The bug must have gone to Rajesh’s account.

See, how.

I submitted and it has come, couldn’t connect to mail.gmail.com.

So, I will logout my account here.

I will open Rajesh’s account here.

Rajesh@, see now Rajesh’s account has come.

If I go into Rajesh’s account and browse.

There was Rajesh in login.

The bug has been assigned to Rajesh.

So, guys what has happened here? You have assigned the bug to Rajesh.

So, here the status is assigned.

It has not yet resolved.

If you want to see in detail.

You click here.

You saw it, who has assigned it, Rahul has assigned it.

So, who is Rahul? He is a tester.

Who has assigned him at 11:42.

It is high priority, critical.

So, I will have to resolve it right now.

As the dead line is also given that give it to me in today’s date.

Whichever date must have been there.

So, give it to me on that date.

Is there any additional information? No, it is not there.

You can also assign and resolve it.

Assign is there by default.

You can also do resolve here.

You have to fix it, it is invalid, wontfix, which you have see in the life cycle of bug.

Clear? Imagine that the bug has been resolved, Rajesh has resolved the bug.

As soon as you will do save changes there will be a mail error.

But that bug will not be visible in Rajesh’s account.

How? You go in browse.

Again, go into Learnvern.

When you will to into login, here it has come “Zarro Boogs found” which means zero bugs found.

Clear? That means he didn’t find the bug.

That means that he has done something, resolved it or made it invalid.

There is something that he is done or he must have fixed it.

So, I will logout and go into my account and see.

In browse even I will not see it, so I will have to search and in search that account has been closed.

Of which project? Of Learnvern.

What had happened, it was resolved and fixed.

That means that the error has been solved.

Great, in this way you can track inside it.

You can track there and see whether it has been resolved or not.

So, you can easily get that thing done inside that.

Clear? But guys, if I want to put one or two more defect.

So, go in new, go into project.

If you are getting the problem in courses then select in courses.

In courses I have selected major and high priority, why? The courses option I am not able to see.

Then what will I have to do here is I will have to write, courses which is not showing properly.

Clear? The courses are not properly shown here.

As soon as you submit it, see again this problem has come.

But the bug has been assigned to Chirdeep.

So, I will go here again, chirdeep@gmail.com.

Clear? So, now I have logged into Chirdeep’s account.

Now I will have to browse to see if that defect is there or not.

So, guys, see that there is a defect here.

Clear, there is a defect here but I don’t want to resolve it.

Clear? I don’t have to resolve it.

What will I do then? For now, I will leave it.

I will log out and again come into my account.

Clear? Again, when I will see in the browse, I will see it because till now Chirdeep has not resolved it, not till now.

At the end it’s entire report will be generated.

Guys the report will be generated, I will tell you how it happens.

Now what you will do? Again, there is a bug to be assigned.

So, there is a problem in the video.

So, I will take even that as major and high as there is a problem in the video, the video has got stuck.

So, I have to get it resolved immediately.

Video is stuck.

Not showing or loading properly.

Clear? Now I have to submit.

There the bug that has been assigned but even there I will not open the account and see but I will go in browse and see it, if the video has been assigned to him.

Now I have to generate a report of all the bugs, all the bugs that I have, which are resolved or unresolved.

What you will do is that go in search, select all in status and select Learnvern project and search it.

So, you will see all the defects here.

It is there in front of you.

What do you have to do? You have a lot of formats available here.

There is CSV, iCalendar, if you have to assign the bug in the mail and sent, everything is available in that.

Like if I click on CSV, below the file will be downloaded.

When you will click and open it, see it has come.

There is Windows OS, whom has it been assigned.

Everything is here available with you.

There is only one bug whose defect has been resolved, the other two has not been resolved yet.

All the concept is available here with you.

If you have to send mail to bug, in that case the mail communication should be active with you.

You have outlook with you, everything is there.

If you select Chrome, in Chrome the mail should be opened.

So, guys everything is available with you.

You can do anything here.

This entire report has been downloaded with you of the bug.

Clear? Now what will you do? Now there is a last option available with you which is called report.

Clear? How will you report, in what why? Clear? How will your reporting happen? So, here you have a menu called report.

If you will click on it.

So, guys, you will get the report in Tabular form.

When you will click on it, it will open this this form.

Clear? The thing that you have to show vertically, you can select it here.

What is it that you have to show horizontally? In tabular format, that you can select.

Multiple, that means continuously in which way you have to show the thing, even that you can select.

For example, all the developers and the people that I have, I have to see for all of them.

Then, if I select the product vertically.

And horizontally I have to select the component, that means module and in multiple tables, I have to select assignee.

That means that how many people work with me here.

For all of them, what do I have to do? I have to show it here.

So, here I have selected my project.

Here I selected all the components here.

Here there is resolve, open, everything is there here.

As soon as I will click on generate report, the report will be on your screen.

It has come? This is a report.

One is of Chirdeep, one is of Rajesh, one is of Rocky, the total has been given below, in all the components.

No matter even if you have accounts made of a lot of people but whoever have been assigned the bug, those all will be seen on the screen.

Clear? Chirdeep is working on the courses.

We saw in the courses and we got to know that he works in the courses.

So, what is the defect in it? Click on it.

Immediately you will go on 2^nd bug.

It has been assigned to Chirdeep but he has not resolved.

Just by sitting here you can click and see.

Rajesh was working on login.

You just click here and yes; he has resolved it.

You can see here as per your wish.

Rocky works in videos, has he resolved it or not? You can see it here as well.

You don’t have to go there individually and see.

You can see here directly.

In total there are 3 defects.

If you want this in CSV format, just click here and it will directly be converted in CSV format.

Open it and everything will be available in front of you.

Everything is here, product component is here, everything is here.

This is Learnvern’s product.

Default assignee means component is given here on the top.

But who is the assignee? There is Chirdeep, there is Rajesh here, Rocky is here, total is this.

Guys, everything is available here.

Bar and Line, guys this feature, you have cracked it now, so these features are not available in this.

There should be only table and CSV format.

Clear? So, in this way everything is here.

But sir you had also talked about advance search.

Yes, you can go in search and click on advance search.

As per advance search, whatever you require, you will get it all here.

Generate and search it, every thing you will get it on the screen here.

If you don’t select resolved there, the resolved one will not be seen here.

Seen? So, as per that you have to work here.

And if you want a different report of this then you download CVS report and all that.

You can definitely work out anything here.

So, guys you generated report, you did advanced search, you searched here and you saw, you even browsed and saw, we added bug in different ways.

Correct, so all these things happened in these tools.

All the things in the tracking system are available here.

Clear? So, as per that your work will happen here.

So, here your Bugzilla gets over.

Clear guys?