Google My Business - Optimize Your Business Listings > Google My Business

Dealing with Negative Reviews

19.9k

  • Respond as soon as possible.
  • Consider your response.
  • Answer truthfully.
  • Keep It Appropriate and Kind.
  • Make each response one-of-a-kind.
  • Never, ever, ever get personal.
  • Remove it from the internet.
  • Be thankful and grateful for what you have.

There is currently no way to remove unfavourable ratings from Google, Yelp, TripAdvisor, or other major review services. This isn't to say that there's nothing you can do to stop them.

  • Make your response unique. Don't use the terms "customer" or "client" to refer to the person who left the review.
  • Thank you for your consideration.
  • Please accept my apologies and offer a solution.
  • Offer to deal with the issue on a one-on-one basis.

I'm sorry you had such a bad experience, but I sincerely appreciate you bringing this to my attention." "Thank you for drawing our notice to this. We're sorry you had such a poor time. "We'll work hard to improve."

Learner's Ratings

4.5

Overall Rating

  • 70%
  • 16%
  • 5%
  • 5%
  • 4%

Reviews

M
manjunatha
5

A practical and engaging course that helped me gain real-world skills in a short time A concise and actionable course that taught me how to set up and optimize my Google My Business profile to boost

S
Swati Shigavan
4

This is really a very good class

S
Shyam Kumar
5

learnvern courses are best

F
forex trade
5

good

R
Rohit Kumar
4

Good

F
Farukh Ahemad Kadir Ahemad Sheikh
5

Easy To learn bestt platform

H
Harris Muskaan
5

Best Course for Biggners

S
santoshi orangecult
5

GMB is different in these days so is there any difference in function n features or they have just changes appearance of brand page?

U
Umang Joshi
4

Ok Course I Learned Something New From Rating Out of 5 I would Give this guy 4 for his teaching efforts and knowledge SEO Wala Part Acha that bhai JAI SHREE KRISHNA

R
Rajesh
5

#worldbestcomputronix #8826713583

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