It is important to think of the best way to approach an existing customer. There are specific ways that you can use to make a sale, which will be helpful for future marketing campaigns.
Ask questions: This will help you determine if it is worth continuing with the conversation. You can ask how the customer found your website, what their experience has been like so far and how they heard about your business
Offer free content: This is a common strategy and it’s free marketing. It’s also a good way of building rapport with current customers as they will be naturally interested in what you have to offer.
Compliment their purchase: If somebody has just bought from you or interacted with your business, then this is a great time to thank them.
Share a personalized message with your friends.