A problem statement is a concise overview of your user, their objectives, and the problems you must solve to achieve those objectives. It sets the tone for the user experience in your project, but it shouldn't include any design components or user functionality that you might utilise to fix the problem.
"To increase communication and accomplish our targets, we need to cut our turnaround time in half, improve reaction time, and follow through significantly." The gap between your intended aim and the actual state of affairs is defined by a problem statement.
A good problem statement explains what the user really wants. It gets all members of the design team involved and focused on the same thing by expressing the aim clearly and simply. Problem statements assist us in comprehending restrictions. We're curious as to what's preventing users from having their requirements satisfied.
A problem statement is crucial in a process improvement project since it helps define the project's goals and scope. It also aids in the direction of project participants' activities and decisions.