User Experience (UX) Design Course > Components of UX

Writing a Problem Statement

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A good problem statement explains what the user really wants. It gets all members of the design team involved and focused on the same thing by expressing the aim clearly and simply. Problem statements assist us in comprehending restrictions. We're curious as to what's preventing users from having their requirements satisfied.

  • Explain how things should function.
  • Describe the issue and why it is important.
  • Describe the financial costs of your problem.
  • Provide evidence to support your claims.
  • Make a recommendation.
  • Describe the advantages of your proposed solution (s).
  • Summarize the problem and proposed solution.

A good problem statement is user-oriented and human-centered. It focuses on the users and their demands, not on product specifications or business results, based on the insights acquired during the empathy phase.

"To increase communication and accomplish our targets, we need to cut our turnaround time in half, improve reaction time, and follow through significantly." The gap between your intended aim and the actual state of affairs is defined by a problem statement.

  • Make the vision clear. You must first understand what you are trying to achieve before deciding how to tackle a problem.
  • Identify the issue.
  • Determine the Situation.
  • Determine the impact.
  • Create a business plan.
  • Determine the Gap.
  • Describe the causes.
  • Decide on a problem-solving strategy.

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