Course Content

Course Content


The process involves using various techniques to evaluate how easy it is for people to use the product, and how much effort users need to expend in order to complete a task.

A usability test is a method of evaluating the ease with which a person can use a product, service, or website. It is also known as user testing or heuristic evaluation.

There are three types of usability tests, which are:

  • Manual:
  • Automated:
  • Mixed-methods:

A few examples of usability tests are:

  • A user interface design test, in which a team observes how users react to different interface designs and then evaluates them based on responses.
  • A task analysis, which involves observing users as they perform tasks with the product or service to identify what tasks are most difficult for them.
  • An eye tracking test, in which a team observes where users look when they use the product or service and evaluates them according to this information.

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