Business English Course > Business English

Polite Phrases in English

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He was courteous in holding the door open for them. Please be courteous to the visitors. Interrupting someone who is speaking is impolite. Despite the errors in her performance, she received some polite applause.

nice, genteel, polite, good-natured, gracious, neighbourly, pleasant, respectful, sociable

  • Pay attention and be patient.
  • Instead of using negative phrases, utilise good words in a negative form.
  • Say the magical word: "I'm sorry."
  • Soften your statements with small words.
  • Use the term 'you' instead of 'finger pointing' sentences.

Politeness can and will strengthen your interpersonal interactions, aid in the development of respect and rapport, increase your self-esteem and confidence, and improve your communication abilities.

* (please) Kindly has a little stronger connotation than please. It is most commonly used to start a request that the person addressed is expected to comply with, and it softens the impact of what would otherwise be a demand.

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